Configuring & Troubleshooting Email in Outlook and Webmail

Solution:

1. Ensure internet connectivity – Emails won’t sync without an active internet connection.
2. Check email server status – If the email server is down, wait and try again later.
3. Verify login credentials – Ensure the correct email and password are used.
4. Set up email in Outlook –
   • Open Outlook, go to File > Add Account.
   • Enter your email and choose Manual Setup if needed.
   • Select IMAP/POP or Exchange (based on your service).
   • Enter incoming & outgoing server settings provided by IT.
5. Check email storage space – If your mailbox is full, delete some emails to free up space.
6. Repair Outlook – Go to Control Panel > Programs & Features, select Microsoft Office > Repair.
7. Disable Add-ins – Open Outlook in Safe Mode by typing: